Veganist Privacy Policy
Effective Date: April 21, 2025
Last Updated: April 21, 2025
Introduction
This Privacy Policy explains how Veganist, LLC (“Veganist,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit www.veganist.com (the “Website”) or interact with our products, services, and community features.
By accessing the Website or providing your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.
1. Information We Collect
1.1 Information You Provide
We may collect personal information that you voluntarily provide when you:
i. Create an account
ii. Place an order
iii. Subscribe to newsletters or SMS alerts
iv. Contact customer service
This may include your name, email address, shipping address, phone number, and payment details.
1.2 Information We Automatically Collect
When you interact with the Website, we may automatically collect:
i. IP address
ii. Browser type and device information
iii. Page views and referring URLs
iv. Cookies and similar technologies
1.3 Information from Third Parties
We may receive information from:
i. Payment processors (e.g., Stripe, PayPal)
ii Analytics services (e.g., Google Analytics)
iii. Social media platforms (if you connect accounts)
iv. Marketing partners and fraud-prevention providers
2. How We Use Your Information
We use your personal information to:
i. Process orders and transactions
ii. Provide customer support
iii. Send transactional updates and promotional communications
iv. Personalize and improve your experience
v. Monitor site performance and protect against fraud
vi. Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share data only as needed with:
i. Vendors who fulfill orders
ii. Payment and transaction processors
iii. Technology and service providers
iv. Government agencies if required by law
v. Successors in interest in the event of a merger or acquisition
All service providers are required to handle your information in compliance with this Privacy Policy.
4. Your Rights and Choices
4.1 Managing Your Data
You may access, update, or correct your personal information by logging into your account or contacting us directly.
4.2 Data Retention
We retain data for as long as needed to fulfill our services, comply with laws, or resolve disputes. You may request deletion of your personal information, subject to certain exceptions.
4.3 Marketing Communications
To unsubscribe from emails, click the “unsubscribe” link in any promotional email.
To opt out of SMS messages, reply “STOP” to any message. Message and data rates may apply.
Even if you opt out of promotional communications, we may still send important transactional or administrative notices.
4.4 Rights for California Residents (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Access: You have the right to request and receive the personal information we have collected about you in the past 12 months.
Right to Know: You may request details about the categories and specific pieces of personal information we collect, use, and disclose.
Right to Delete: You may request the deletion of personal information, subject to legal exceptions.
Right to Opt-Out of Sale: We do not sell your data.
Right to Non-Discrimination: Exercising your rights will not result in any discriminatory treatment.
To exercise your rights, email us at [email protected]. We may require identity verification and will respond within 45 days.
4.5 Rights under the GDPR (European Union Residents)
If you are located in the European Economic Area (EEA) or are otherwise covered by the General Data Protection Regulation (GDPR), you have the following rights:
Right of Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion, subject to legal exceptions.
Right to Restrict Processing: Temporarily pause processing in certain cases.
Right to Data Portability: Request your data in a structured format.
Right to Object: Object to processing for legitimate interests or marketing.
Right to Withdraw Consent: Withdraw any previously given consent.
Right Not to Be Subject to Automated Decision-Making: Request human intervention in cases where decisions are made solely based on automated processing that significantly affect you.
To exercise your rights, email us at [email protected]. We may request identity verification.
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including:
i. SSL encryption during transmission
ii. Secure storage systems
iii. Role-based access controls
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
i. Keep you logged in
ii. Analyze website traffic
iii. Improve user experience
iv. Serve relevant ads
Types of Cookies We Use:
Essential cookies – Required for the website to function
Performance cookies – Help us improve performance
Functional cookies – Remember your preferences
Advertising cookies – Deliver targeted ads
You can manage cookies through your browser settings. For more details contact us at [email protected].
7. SMS Communications
By signing up for Veganist SMS alerts, you consent to receive recurring messages from us regarding orders, offers, and promotions.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP”.
For more information, see our SMS Terms and Conditions.
8. Third-Party Content and Links
Our Website may contain links to third-party sites or content provided by Vendors or users. We are not responsible for the content or privacy practices of third parties. Please review their policies before submitting personal information to them.
9. Children's Privacy
Veganist does not knowingly collect or solicit personal data from children under 13. If we learn that we have collected information from a child without verified parental consent, we will delete it promptly. Parents or guardians may contact us to request deletion.
10. International Users
Your information may be processed in the United States or other jurisdictions where data protection laws may differ from those in your home country. Where required, we implement safeguards, such as Standard Contractual Clauses, to protect your data when transferred across borders.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If changes are material, we will notify you via email or prominent notice on the Website.
Your continued use of our services constitutes acceptance of any updates.
12. Contact Information
If you have any questions about this Privacy Policy or your rights, please contact:
Veganist – Privacy Team
23440 Vista Linda Lane, Boca Raton, FL 33433
Email: [email protected]
Phone: (561) 422-4094
