Veganist Terms and Conditions
Effective Date: April 21, 2025
Welcome to Veganist (“Veganist,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) are a legal agreement between you (“user,” “you,” or “your”) and Veganist, LLC. By accessing or using our website at www.veganist.com (the “Website”), purchasing products, or participating in our community or communications, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.
1. Scope of Services
Veganist operates an online marketplace and community featuring curated vegan products sold and fulfilled by independent third-party vendors (“Vendors”). Veganist is not the manufacturer, owner, or shipper of the products listed. All product listings, order fulfillment, and customer support are the responsibility of the individual Vendors unless otherwise stated.
2. Amendments to Terms
We may modify these Terms from time to time. We will post the updated Terms on the Website with a revised “Effective Date.” Continued use of the Website after changes are posted constitutes acceptance of the modified Terms.
3. Ordering, Payments & Returns
Orders placed on the Website are processed through Veganist’s system, and payment is collected at the time of purchase. Fulfillment, shipping and returns are handled directly by the Vendor.
We offer a 30-day return policy from the date of delivery. Products must be unused and in their original packaging. Please note that certain items may be excluded from this return policy, such as opened personal care items and custom-made products.
To initiate a return, please contact us at [email protected] with your order number and reason for return. Approved refunds will be issued to the original payment method within 5-10 business days days of receipt of the returned product.
4. Intellectual Property
All content on the Website—including text, images, logos, videos, and trademarks—is the property of Veganist or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
5. User Conduct
By using the Website, you agree not to:
i. Use the Website for unlawful, harmful, or fraudulent purposes.
ii. Interfere with the Website’s operation or security.
iii. Attempt to gain unauthorized access to the Website, its systems, or user data.
iv. Submit false, misleading, or defamatory content, reviews, or submissions.
6. Informational Content and Third-Party Disclaimer
The content available on the Website, including blog posts, product descriptions, educational articles, user reviews, and newsletters, is provided for general informational purposes only. Some of this content may be contributed by third parties, including Vendors and community members.
Veganist does not provide medical, nutritional, legal, or other professional advice, and no content on the Website should be construed as such. We do not guarantee the accuracy, completeness, or usefulness of any information, and we disclaim all liability arising from any reliance you place on such materials.
Veganist is not responsible for the content of any third-party websites or materials linked to or referenced on the Website, and inclusion of such links or content does not imply endorsement.
Always consult with a qualified professional regarding any health, dietary, or other decisions based on content you encounter through Veganist.
7. Communications & SMS Consent
By signing up for Veganist, making a purchase, or subscribing to our mailing list, you consent to receive emails and SMS communications from us, including promotional messages and updates. You can opt-out of promotional emails at any time by using the unsubscribe link in our messages. For SMS, message and data rates may apply. You may reply STOP to opt out.
8. Vendor Responsibilities and Disclaimers
Each Vendor is solely responsible for the quality, legality, accuracy, and fulfillment of their products. Veganist does not guarantee the performance or safety of any products offered through the Website. By purchasing from a Vendor, you acknowledge that Veganist acts solely as a platform and is not liable for any issues arising from a Vendor’s products or conduct.
9. Limitation of Liability
To the fullest extent permitted by law, Veganist provides its Website and Services on an “as is” and “as available” basis. We make no warranties of any kind, express or implied. Veganist is not liable for any indirect, incidental, or consequential damages related to your use of the Website or products purchased through it. Our total liability shall not exceed the amount you paid for the relevant transaction.
10. Submissions and Feedback
By submitting content such as reviews, suggestions, or other communications to Veganist, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and publish your content in connection with our Website and Services.
11. Indemnification
You agree to indemnify, defend, and hold harmless Veganist and its affiliates from any claims, damages, losses, or expenses arising out of your use of the Website, your violation of these Terms, or any content or products submitted by you or sold by a Vendor with whom you are affiliated.
12. Dispute Resolution and Governing Law
These Terms shall be governed by the laws of the State of Florida. Any disputes arising under or related to these Terms shall be resolved exclusively in the state or federal courts located in Broward County, Florida. You agree to submit to the personal jurisdiction of these courts and waive any objections based on venue or forum non conveniens.
13. Accessibility Statement
Veganist is committed to providing an accessible experience for all users. If you encounter any issues with the accessibility of our Website, please contact us at [email protected] or (561) 422-4094 with “Accessibility” in the subject line. We will make reasonable efforts to address your concerns promptly.
14. Miscellaneous
These Terms constitute the entire agreement between you and Veganist regarding your use of the Website. If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect. Our Privacy Policy is incorporated by reference into these Terms.
15. Contact Information
For any questions or concerns regarding these Terms, please contact:
Veganist, LLC
23440 Vista Linda Lane, Boca Raton, FL 33433
Email: [email protected]
Phone: (561) 422-4094